Why don't they just do it?
Make sure your consultants and technicians find and keep clients satisfied
Our very own book for the managers of all those consultants, technicians, engineers and other smart subject matter experts.
Those executives are the customers of DreamfactoryThey engage us to ensure their smart people become more entrepreneurial. Of course, the managers themselves have just as much (or more) influence on this than we do as an external agency.
So mentoring those leaders is one of the most effective ways to increase entrepreneurship in an organization.
We wrote this book based on our experiences with this.
Peek inside the book - the first 29 pages
The back cover
As a leader, how do you ensure that your consultants and technicians contribute more to finding and keeping clients satisfied? That they are more entrepreneurial outside of their direct professional field.
So that for example:
- Consultants better maintain and expand their network
- Engineers identify and communicate commercial opportunities with customers, or even better, respond to them
- Techies first find out the question behind the question before enthusiastically diving into the content
- IT professionals help find new colleagues
- Advisors ensure that customer contact continues after a project has been completed
That seems perfectly logical, and it is. Nevertheless, it's not exactly a given. How do you motivate people to contribute to topics like task identification? How do you encourage them to take the time? And above all: how do you ensure they actually take action?
BCoaching people in the entrepreneurial part of the work requires a different management style than coaching in the professional part.
Over the past few years, we've had the pleasure and success of helping many managers and organizations with this. And, of course, with the occasional valuable learning experience for everyone involved. We're happy to share the experience we've gained along the way.
A book with best practices and an overview of pitfalls. With an approach that helps you get your people moving in an entrepreneurial way.
About the authors
Maarten van Os and Jan Willem van den Brink appreciate it when managers succeed in bringing out the best in their people. This allows their professionals to grow in the entrepreneurial aspect of their work. Because that leads to even better relationships with clients and colleagues, and the best and most enjoyable assignments.
In recent years they and their colleagues have been able to Dreamfactory thousands of highly skilled professionals and their leaders help find and retain clients.
Would you like more information about this book, or to order it directly? We recommend Managementboek.nl.