Getting the customer thinking with a pull question:

What do you propose?

Are you someone who primarily tells others what to do? Or are you more of a seducer, inviting others to take action? And do you have a good understanding of this yourself?

10 years of experience means nothing to me; it could be the same year 10 times.

Bob Hamman, multiple bridge world champion

This video is based on a chapter from our book *Client Wanted – Acquiring as Part of Your Work*.

If you wish to use it, we would greatly appreciate attribution.

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