Two hear more than one - as long as they don't get in each other's way

Talking together

There are advantages to having a customer meeting with a colleague. Two people know more than one, and they can also listen better.

But you can also unintentionally frustrate each other in such a conversation.

Jan Willem gives tips.

You can recognize a true professional by his worst day.

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This video is based on a chapter from our book *Client Wanted – Acquiring as Part of Your Work*.

If you wish to use it, we would greatly appreciate attribution.

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